Your claims handlers,
augmented.
10–15% claims leakage: that's what marine insurers lose every year through over-payments, duplicates, fraud and unverified correspondent invoices. The Claims Intelligence agent plugs into your process — it does not replace, it augments.
One incident.
Three comparables on the map.
The Claims agent locates the incident, surfaces benchmark cases and walks you through reserve and recovery in seconds — not days.
Six functions. Massive leakage reduction.
Document extraction
Surveys, correspondent invoices, expert reports, BLs, LOIs: everything is read and structured automatically by OCR + a marine-tuned LLM.
Intelligent triage
Each notified loss is scored: complexity, exposure, fraud risk. Simple cases → auto-settle, complex → expert.
Fraud detection
Over-billing patterns by correspondent, cross-claim duplicates, statistical anomalies on expert fees. Alert with quantified evidence.
Reserve recommendation
Based on thousands of comparable cases (incident type, vessel, jurisdiction, correspondent). Reduces both under- and over-reserving.
Native multilingual
English, Greek, Mandarin, Arabic, Spanish, Russian, Japanese. Surveys and expert reports processed without a separate translation step.
Signed audit trail
Every agent decision is traceable, timestamped, cryptographically signed. Compliant with Solvency II requirements and Lloyd's audits.
Major loss. 78 pages of survey. 23 seconds of analysis.
For an insurer with $500M of premium:
Estimates based on IUMI 2024 benchmarks and interviews with 7 claims directors of marine insurers.